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Call Us
Call our incredibly pleasant US-based receptionist team 24x7x365 any time you need to request support.
855-449-4649
Email Us
If talking on the phone isn't your thing, we welcome you to send us an email with your request.
support@totalcarewebsites.com
Zoom a Dev
Schedule a Zoom video call with one of our developers. This is the best option for complex requests.
Onsite
If you prefer to meet with our developers in person, schedule a time to visit us at our office located at 8000 Avalon Blvd. Suite 100 Alpharetta, GA 30009.
Customer Support Portal
View the status of your support requests by logging into your account. This is different than your billing account.
Billing and Payments
Download receipts, manage payment methods, change your plan, or cancel your plan. This is different than you support account.
Hours of Operation
Reception is open 24x7, but our developers work standard hours.
M-F 9am EST to 5pm EST
Response Times
We'll review and acknowledge your request withing a few hours. Minor updates are completed within one business day. Major updates vary, depending on the complexity of the request.